Information We Collect
When you register and use the harta33 platform, we collect several categories of information to ensure a smooth, secure, and relevant experience for you. The following are the types of information collected:
Account Information
- Full name as shown on your identification document
- Email address and mobile number
- Date of birth for age verification
- Passwords stored in encrypted form
Payment Information
- Deposit and withdrawal records in Malaysian Ringgit (RM)
- Payment method details used (FPX, e-wallets)
- Financial transaction history on the platform
- This information is not stored in full on our servers
Device & Browser Data
- Device type, operating system, and browser used
- IP address and general location (country/region)
- Access times and session duration
Usage Data
- Pages visited and time spent
- Game preferences and betting history
- Interactions with platform interface elements
Purpose of Information Use
Harta33 uses collected information solely for legitimate purposes necessary to operate the platform. Your information will not be used for any other purpose without your consent.
Account information is used to verify your identity, process registration and login, and maintain account security. Payment information in MYR is used to accurately and securely process deposits and withdrawals. Device and usage data helps us identify technical issues, prevent fraud, and improve the overall user experience.
We also use your information to send account-related notifications such as transaction confirmations, security alerts, and important service updates. We do not send marketing communications without a clear opt-in from the user.
Purpose Summary
- Account management and security
- MYR financial transaction processing
- Identity and age verification
- Fraud prevention and detection of illegal activity
- Platform experience improvement
- Legal compliance
Cookies & Tracking Technologies
Harta33 uses cookies and similar technologies to enhance your experience on the platform. Cookies are small data files stored on your device when you access our website.
Required for core platform functions such as login sessions, language preferences, and security. Cannot be disabled.
Helps us understand how users navigate the platform, which pages are most visited, and any technical issues that need to be addressed.
You can manage cookie settings through your browser. Disabling certain cookies may affect platform functionality.
Data Storage, Security & Sharing
Data Storage & Security
All personal information of harta33 users is stored on servers protected with industry-standard encryption. We use the latest security protocols, including HTTPS connections for all communications between your browser and our platform.
Access to user data is restricted to staff who require it to carry out their duties only. All such personnel are bound by strict confidentiality agreements.
Your personal information will be retained for as long as your account is active or as needed to provide our services. Once an account is closed, data will be deleted or anonymised within a reasonable period, unless a longer retention period is required by law.
Third-Party Sharing
Harta33 does not sell, rent, or share users' personal information with third parties for marketing purposes. However, we may share information in the following limited circumstances:
- Payment providers: Information required to process your MYR financial transactions
- Legal requirements: When required by a competent authority or court in Malaysia
- Platform security: To prevent suspected fraud or unlawful activity
- Technical service providers: Who assist in operating the platform, subject to strict confidentiality agreements
User Rights & Policy Changes
Your Rights as a User
As a harta33 user, you have the following rights regarding your personal information:
- Right of Access: You may request a copy of the personal information we hold about you at any time.
- Right to Rectification: If any of your information is inaccurate or outdated, you can update it through your account settings or by reaching out to our support team.
- Right to Erasure: You may request the deletion of your account and personal information. Such requests will be processed in accordance with applicable legal and operational requirements.
- Right to Object: You may object to certain processing of your information, including marketing communications.
Changes to This Privacy Policy
Harta33 reserves the right to amend this Privacy Policy at any time. Users will be notified of any material changes via in-platform notifications or email. The date of the most recent update will always be displayed at the top of this document. Continued use of the platform after changes take effect constitutes acceptance of the updated policy.
Contact Us
For any enquiries regarding this Privacy Policy, your rights, or how we handle your personal information, please contact our team:
Support Email:
[email protected]
We aim to respond within 48 hours for all privacy-related enquiries.
Related Links
Want to learn more about the harta33 platform or have other questions? Visit our FAQ or create an account to start using our services.